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Terms & Conditions

Welcome to Myla&Co

These Terms and Conditions govern your access to and use of the Myla&Co website, which offers products including home aroma items (such as essential oils, diffusers, and related accessories) and personalised print products (such as custom prints, home décor, and gifts). By accessing or using our Site, you agree to comply with and be bound by these Terms.

1. General Terms

By using this Site, you confirm that you are at least 18 years old and legally capable of entering into a binding contract. If you are under 18, you must have the permission of a parent or guardian to use this website.

2. Products and Services

Myla&Co offers a variety of products and services through the Site, including but not limited to:

  • Home Aroma Products: Wax Melts, Oils and related accessories designed to enhance your home environment.
  • Personalised Print Products: Custom prints, home décor, gifts, and other personalised items based on customer specifications.

All product offerings are subject to availability. Myla&Co reserves the right to modify or discontinue products at any time without notice.

3. Ordering and Payment

By placing an order through the Site, you are making a purchase the selected products. After placing an order, you will receive an email confirming receipt of your order. However, this does not signify that your order has been accepted.

Payment must be made in full at the time of purchase. We accept payments via [list accepted payment methods such as credit/debit cards, PayPal, etc.]. Prices for products may change without notice, but orders will be processed based on the price at the time the order was placed.

4. Shipping and Delivery

Shipping costs are calculated during the checkout process and are added to the total order price. Delivery times are estimates and may vary depending on location, product availability, and other factors. Myla&Co is not responsible for any delays caused by the courier service or circumstances beyond our control.

5. Refunds and Cancellations

No refunds will be issued unless an error has been made on Myla&Co's behalf. This includes instances where:

  • The wrong item was sent.
  • The product was damaged or defective upon arrival.

If there is an error with your order that is our responsibility, please contact us immediately at Orders@mylaandco.store with your order number and photos of the issue. We will assess the situation and provide a resolution.

Due to the personalised nature of many of our products, including custom prints, we cannot accept returns or offer refunds for change of mind. If you would like to cancel or modify your order, please contact us immediately, but changes cannot be made once the order has been processed or shipped.

6. Privacy and Data Protection

We are committed to protecting your privacy. Any personal information you provide through our Site will be used in accordance with our Privacy Policy . By using the Site, you agree to the collection and use of your personal data as described in the Privacy Policy.

7. Intellectual Property

All content on the Site, including but not limited to logos, designs, text, graphics, and images, are the intellectual property of Myla&Co or its content suppliers and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any of this content without prior written permission from Myla&Co.

8. Limitation of Liability

To the fullest extent permitted by law, Myla&Co will not be liable for any damages, losses, or expenses arising from the use of the Site or the products purchased, including, but not limited to, any indirect, incidental, or consequential damages